About Me
With over 15 years of leadership in solution engineering at Gupshup, I'm now at the forefront of AI-driven transformation reshaping how teams build, learn, and deliver customer experiences.
I lead the Customer Engineering function with a hands-on mindset: not just talking about AI, but actively using it to drive automation, innovation, and speed. From code to strategy, I believe in leading by doing fostering a culture where experimentation and continuous learning power real impact.
For me, AI is not just a technology shift it's a leadership shift. It changes how we think, solve, and scale. And the teams that adopt it early? They don't just keep up. They lead.
Leadership & Impact
- 🎯 Spearheading AI-driven transformation in solution engineering
- 🤖 Implementing AI-first approaches in customer engineering
- 👥 Building and leading future-ready engineering teams
- 📈 Driving innovation through hands-on leadership
- 💡 Fostering a culture of experimentation and continuous learning